B L.

Bought a Honey-Can-Do rolling cart from Gilt. First one came with a dent (due to non-existent padding to protect the cart), for which the manufacturer promptly sent a replacement. The second one arrived, and one of the metal boards, though wrapped in plastic, has hand prints and paw prints all over it. It is quite disgusting to be honest, to know that some animal has trampled on it. I blame it on the manufacturer, but when I emailed Gilt to either give me my money/credit back, or offer me something else, they plainly said there is nothing else they can do about it. I am not surprised this store is having such low ratings.