Didnt work so opened a support ticket. They closed without answering. I purchased another product on recommendation of a friend. This worked for one day and now won't connect. Just pay for sky or bt this isn't worth being scammed.
Also see photos of responses from customer services when requesting a refund because it didnt work. They're a bunch of frauds.
UPDATE apparently money back is not applicable to me for some reason. Instead you need to pay more for a VPN. FRAUDS