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kelly w.

Contributor Level

Total Points
85

1 Review by kelly

  • Swap.com

5/10/23

I ordered about 17 items. After a few emails asking for the status, they sent about 10 of the items. I continued to email asking them to cancel the remaining items and refund the remaining balance with absolutely NO response. I sent a final email explaining my next move of contacting my CC company to open a dispute and also the BBB and again NO response. Thus, I followed through to get my credit on my CC and now alerting others to the issues. I used to like them but something has changed and certainly not for the better. I will not order from them again.

Products used:
A few tops and cardigan

Service
Value
Shipping
Returns
Quality

kelly Has Earned 5 Votes

Kelly W.'s review of Swap.com earned 5 Very Helpful votes

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