Bought a funko pop from them online that was on clearance. The item arrived severely damaged because they didn't pack it properly. I reached out to customer service and was informed that because it was a clearance item, their policy is to reject any and all refunds, returns or exchanges for the item. Even though the item could have been damaged before mailing it out, or in transit, they refuse to rectify the issue. Don't but anything from this greedy crap $#*! company. Let them die already.