- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I was excited to watch the new "Shogun" series that Hulu had so I signed up for a 30 day trial (Ad-free option) at the end of February. Was able to watch the first episode without issue but when trying to watch the second one I started getting a RUNUNK13 error with a prompt to either reload or watch something else. Tried reloading, got the same error. So I figured I would try watching "The Rookie". Same thing happened, I was able to watch the first episode but once again trying to watch any other episodes result in the RUNUNK13 error. Fast forward to tonight, got home from work, wanted to try and see the previous Shogun episode and the new one that was released tonight and lo and behold my old pal RUNUNK13 Error shows up.
I canceled the free trial. No option to give an exact reason for canceling on Hulu's website so instead I decided I would vent my displeasure here so someone else does not waste time with this janky streaming service.
Tip for consumers:
Would have been nice if there was a link in the error message for ways to contact tech support to see if there was a way to resolve the constant errors. For a streaming service to simply tell a customer to "reload page or watch something else" due to errors on their webpage is unacceptable
Blue hasn’t received any votes.
Blue hasn’t received any thanks yous.
Blue doesn’t have any fans yet.
Blue isn’t following anybody yet.
Empty.
Channel will not change to new channel, keeps going back to original channel. Called and was...
