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Bob B.

Contributor Level

Total Points
80

1 Review by Bob

  • Golf Galaxy

6/1/22

Not all of Golf Galaxy's so called professional fitters know what they are doing. $100 fitting turned into the purchase of the recommended Driver and 3 wood. Tried the driver that same day. Didn't make it through the front nine with it. Took it back to Golf Galaxy two days later where the head fitter told me the Driver was absolutely the wrong one for my swing. Returned it for store credit. Brought the 3 wood back to exchange (didn't bring it with me when I returned the Driver). Had been hit twice and had some dirt on it but no permanent marks. Store Manager refused to give me a credit (contrary to Golf Galaxy's published Return Policy). Although he did offer to buy it back from me at 40% of what I paid for it. So buyer beware, Golf Galaxy charges you for a fitting (it is credited against a purchase), the tell you what club to purchase, but when it doesn't work as advertised on the golf course they won't take it back.

Products used:
Golf Clubs

Service
Value
Returns
Quality

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