I order a box from thread up and I didn't receive the order well they refunded my money back and said that I didn't have to pay for it. Well a few years passed and I thought maybe I would try again, no they made it where I couldn't get it and I emailed them asking what was going on and they said they were still showing that I have a outstanding bill. Wtf they said they refunded my money and everything was ok. Tell me that they're liars.
We don't find your order in your Name.
Can you give us your order number?
Thanks