It has been over a month trying to get my gift card activated correctly sent all the required documents and was told that it would be fixed. 15 days later checked it was not fixed called again. They asked us submit the same information did it and got a confirmation email again from the website stating that my documents were submitted again on February 3 over a month later and they said they would prioritize my case was emailed on the eighth that they need a correct instant number called the number just to have a customer service agent tell me it's going to take another 2 business days, this is ridiculous. I'm just trying to access my funds.