Bought tickets for liverpool v man city back in november 2011. All went well, chose 4 tickets for centenary stand with best view. Parted with £1170. 00. No tickets, till day before match and when they do arrive 4 tickets with a face value of £160 in total arrive and not in the liverpool stand as booked but in the MAN CITY end with the away supporters! Chased them but no answer, no ones answers the phone, the chat service is disgusting as all foreign and told to be difficult on purpose. The best was to follow though, on sunday at 11am approx 4 hrs before kick off... I get an email to say DONT WEAR LIVERPOOL COLOURS TO AVOID ANY ISSUES! So they clearly knew what tickets they were going to send, took the highest payment possible, delayed sending the tickets till a day before the match so I couldnt complain as they closed on the weekends. All in all a total con of a site, at present I`m a doing chargeback thru barclays bank for the total amount. On top of this I also lost £450 ish for the train tickets which were non refundable via Virgin trains though not their fault. YES AVOID THIS SITE LIKE THE PLAGUE.