Bob K.

They kept my credit card number on file and filled an order that I did not order, yesterday they said they would return funds today they will not return funds and they still have the items. I am out $1200, have to get my credit card company to get the money back, close my credit card, wait 2 weeks for another card and generally screw up everything

Store salesman was great delivery service was horrible, lost 2 days of work, notified me at 630pm no delivery was coming scheduled delivery for the next day, notified at 430pm no delivery. Delivery company cannot be trusted to keep appointments. Buy furniture anywhere but here

Update- afrer cancelling the 2nd delivery i was promised a delivery on Saturday between 8-10 am, notified at 1230 that "truck broke down" I had to drive 25 mile to pick up the chairs myself at the warehouse where I was informed the chairs have never been loaded in any truck at any time. The delivery service has been lying to me the entire time

Quick, great selection great pricing, will shop again since we have 4 cars

I have ordered at least 12 orders with them over the years. They have gone downhill quickly, used to be 2 day shipping now close to 2 weeks but initial shipping date was 4 days late then additional 5 more days. As a contractor we depend on accurate shipping and delivery dates to keep our customers happy. Easy Closets now will tell you whatever you want to hear but will not hold up to their promises in addition to having incomplete orders and having to wait a week for replacements which entail another trip back to customer.