I ordered a 7 inch notebook, for $100, plus $14 for a two year replacement warranty, and $3 for priority shipping. (Very important: there is also an option to get one in an "open box" for $20 less.) The product came promptly and in some ways was perfectly adequate for the price: screen, touchpad and keyboard all were acceptable. But the performance! As I said to them, it was shocking how little it could do and how slowly it did it, before running out of memory. So I asked to return it and an RMA was quickly issued to me, and I have just gotten word that they have issued a refund: for $75. So, they have a net profit of $39 (product plus warranty minus $75) and a product they can sell again for $80 (with some probable warranty revenue.) It seems that returns with product recycling could be their business model.