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Bob Y.

Contributor Level

Total Points
81

1 Review by Bob

  • Xenon Pro

12/11/19

I received the new LED headlights for my 2013 Toyota Avalon. Unfortunately the connector on the lights won't fit the connector on my car. Sent email, you are told use the chat on the website during business hours. Went to chat next day and there is an extended wait to chat with someone. The person who came on, said I didn't order the right thing. I used their site to select the product and chose what it recommended. After a long argument with the person insisting that I ordered the wrong thing he finally sends me RMA instructions. I follow the instructions to return through their only carrier FedEx and $40 later, the package comes back are return to sender. Now I'm on wait on the website chat. I did order a second set of lights with the part number they gave me and these fit my car. They are a wider beam, but don't go very far, I was expecting a much brighter light on the road. I can see better on the curb. Also the fans on these lights are very loud, I can hear them in the car if I don't have the radio on. I won't buy from them again.

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