Bongojolo B.

Lovense recently change the software for cam sites and launched a new adapter to connect their toys with your computer. Lovense offering discount to candidate cam models or the existing cam models who wants to buy new toys. But lovense forgot to give discount to all those cam models, who already owns toys, and we are a lot. Maybe because forgot that those cam models are the reason that lovense exist. Maybe they think that owns the market now so they don't need anymore to treat their old customers as they diverse. You seeing this kind of behavior from a lot of companies when they reach the top, to forgot the journey to there. The thing that make company's special and keeps them at the top, except product quality, is the thing you call it "customer care". The price of this adapter is 12$, its not a lot of dollars and the time i spend for this review cost me more, but the gesture is that counts, plus from those little things you could understand they way of thinking. When i contact them for if i could continuing using my old adapter, that came with the toy with the new software the answer was "i am afraid you cant, but still you can use your phone". I don't have phone or maybe i don't want to damage my battery for 8 hours show. So after all this time we using their products with a tone of connectivity problems, now they offer a better way, we are not included in discount but only new buyers.

I received my order that was a galapad. It came unsealed, the screen protector was removed and the screen was covered with fingerprints. I went trough paypal and they just offer me 25$ money back. I didnt accept it because when i order something new i want it new an untouched. I think all of as. After that, never offer me a new one if i send back this one. Paypal didnt help at all.