- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Just got my first order in the mail. Everything was there and it came right on time, as they said. Plus I had been tracking the packages constantly due to the poor reviews. It took a month to get here, which I knew would happen at the time of purchase, but that's still a while for a bowl and some utensils. And $9.95 for shipping each time definitely keeps me from buying more.
However, I absolutely love my items! They're exactly as the website described, and very unique.
I just ordered a pair of shoes as well, which were wonderfully discounted. It's already being shipped, according to the website, but this tracking number cannot be found. I'll wait a couple days and see if the item ends up at my door. Hopefully.
B P.'s review of Groupon earned a Very Helpful vote
b hasn’t received any thanks yous.
b doesn’t have any fans yet.
b isn’t following anybody yet.
Empty.
Hi b p.,
Thank you for sharing your experience here on SiteJabber. I am very happy to hear that you love the items you ordered and have enjoyed shopping with us.
I completely understand your frustration about the cost of shipping. As we are constantly looking to improve our member experience and customer satisfaction, I will be certain to pass your feedback along to our internal team. Also, please know that we do offer All Day Shipping at this time. This means you will only pay for shipping once for all orders placed on the same day.
Regarding your order that took a month to arrive, the reason why it may take some items so long to ship is because we do not keep inventory. This is why we can keep our prices so low. However, because we receive our products directly from the vendors, shipping dates may vary. We strive to be extremely transparent when it comes to letting our members know when an item will ship, providing information from the first time you click on an item to your order confirmation.
For all orders, it may take up to 3 business days for tracking information to load to either the UPS or USPS website once the order has shipped. If tracking information is not available on the site after that time, please do not hesitate to contact me, and I would be happy to look into it for you and let you know when you can expect your items.
If you have any additional concerns, please do not hesitate to send me a message. Happy shopping!
Best,
Jason Faria,
Director, Customer Service