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October 04,2023 *** Update ***
After 24 months of waiting to have my project started, Moty Ginsburg lied to me about providing "next day's installation" following the week of July 17th.
I then entered a contract to refund my payments – this was like pulling teeth – but they finally agreed (I'm not getting a FULL refund).
THEY ARE NOW IN BREACH OF CONTRACT as they have missed the payment deadline for the FIRST payment and refuse to communicate.
The "main" people at Treeium are:
- Elizabeth Camarena
- Dean Ginsburg
- Moty Ginsburg
- Frances Mayorga
"Rhea" is the receptionist who will NEVER get you in contact with anyone; she will only email Moty.! DO NOT GO INTO BUSINESS WITH THIS COMPANY!
When the going gets rough, they will stop all communication with you and most likely, you will lose money.
Treeium collected $12,740.00 from me and is NOT ADHEARING to their contractual obligation.
The attached photo is my refund agreement (my phone & address redacted).
Tip for consumers:
!!! DO NOT GO INTO BUSINESS WITH THIS COMPANY !!!
!!! DO NOT GO INTO BUSINESS WITH THIS COMPANY !!!
!!! DO NOT GO INTO BUSINESS WITH THIS COMPANY !!!
Products used:
None. After 24 months of no movement or communication, I asked for a refund. So far... they are not refunding my +$12K.
September 14,2023 *** Update ***
Company responded after about (8) emails in the last two weeks and many, many phone "hang-ups" when attempting to call them. They are offering a refund --- less than what I paid them --- and in monthly payments, to begin a month from now. I refused. I want a full refund - I haven't received ANYTHING... It looks like this company is in financial trouble.
August 3,2021
I Signed a contract on to install (2) Tesla Powerwall units. Paid a total of $9,767.20 prior to receiving product and installation.
I have NEVER received proactive communication from Treeium regarding the status of my project.
The constant response I received when regularly contacting them, was they were waiting for deliveries from Tesla.
June 23,2023 (22 months after contract signature)
Moty Ginsburg (the owner of Treeium) sent me the following email: "Per our conversation, we will be getting a Tesla shipment the week of the 17th of July. As soon as we have delivery, we will schedule the next day's installation for you." This did not happen, nor did he contact me at ANY point after the missed date.
August 17,2023 (8 weeks later)
I gave them 2 weeks to complete, or I would cancel the project (they NEVER responded).
September 1,2023
I called and cancelled the project, stating that I would like a full refund. Frances Mayorga (from Treeium) contacted me, stating I would receive a full refund.
September 12,2023
NO REFUND. I may need to hire a lawyer. Buyer BEWARE of this company.
I have been VERY nice and accommodating. Treeium has been TERRIBLE.
This company is the worst experience I have ever had.
Tip for consumers:
They have NOT given me a refund of the $12,740.00 I have paid to them. NO product has been received.
Products used:
None. In 2 years, they accomplished NOTHING.
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