Brad L.

Amazing. Awesome. Absolutely astounding!

I ordered 3 products as a first time customer from this company. I was slightly leery to order since it was coming from an overseas company and I had seen other negative reviews.

It did take about 6 weeks to receive the order.

But, the quality and detail were incredible.

I am more than satisfied and pleased with this company.

And, I will definitely order again and recommend them to other people.

If you're looking for a custom design or just to make a certain room come alive with vibrant and exquisite patterns, I would spend some time searching through their extensive catalog.

Don't be discouraged by the long ship times.

I love my new curtains. It was worth the wait!

Thank you!

Do not bank here.

They have appalling and terrible customer service.

I was a Member of OakStar Bank for 5 years.

During that time, I had requested assistance with a dispute on 2 transactions.

The first transaction, I was credited without hassle.

For the second transaction, I was mis-charged by a merchant for a very small amount.

The merchant refused to offer a credit for the mis-charge.

I went to the bank and inquired if there was anything they could do.

The bank associate refused to assist me and acted like they had personally bent over backwards in the past to help me.

I understand the bank is not responsible for chargebacks. But I had gotten help previously through this same institution on a similar issue long ago, and they made sure to credit me.

Now, they refused and had a tone of resentment as if I shouldn't have even been asking.

I held an account with them for more than five years, and in that time, had only requested credit 2 times.

For the money they are making on their overdraft fees, they could afford to credit me a measly few cents (it was literally less than a dollar) rather than acting like I was asking them to sign over their vault.

*Update -- in response to the above review first posted on Google, OakStar sent me a certified letter saying they were closing my account. This is how they chose to resolve the issue. By terminating me as a customer.

They appear to feel entitled and that they are a cut above their customers.

I tried to come into the bank to speak with the Bank Manager and was told by her and another associate that I am "always negative". This is not true. I barely interact with this institution.

I made a simple inquiry about a transaction and then requested to speak to the Regional Manager. This apparently upset the Bank Manger. She told me point blank I should not have went around her to the Regional Manager and that they can never please me. I was also told they had a file on me about "many complaints" from their employees (this can't be true). They said the relationship went both ways and that I was not a good customer.

I vehemently disagreed saying I had done my job well as a customer by keeping them supplied with cash.

I submitted this review days ago and then a day later, got the letter in the mail that they were closing my accounts.

I asked to appeal to the CEO, and the Bank Manager promised I would never be able to speak to him.

So, they "group thought" me out of their bank because I wrote them 1 negative review based on trying to dispute a single transaction.

I had every right to dispute this transaction and at the very least, inquire about it. I had every right to bring up the concern.

They do not tolerate anyone who has a differing opinion that they do.

And they do not view their position as trying to offer customer service, but whether they have "employee satisfaction" with you as the customer.

I cannot actually believe I am writing this review. This is surreal.

Save yourself the trouble and heartache and bewilderment of this absolutely deplorable and mind numbingly atrocious customer service and bank.

Do yourself a favor. A major favor. Do not bank with this institution. Unless you are their personal family (you'd obviously be safe because of nepotism) or are their super best friends, they'll eventually ostracize you just as they did to me.

No, of course they won't do this to every single customer. They wouldn't have any business if they did that. But if you have a minor personality conflict with them and don't super suck up to their sensibilities and make them feel warm and cozy inside, you'll be in danger of being past the point of no return where they officially kick you out of their little clubhouse.

I never once came in and yelled at anyone. I never once came in and cussed at anyone. I never once came in and was mean to anyone.

I merely voiced extremely infrequent concerns about a literal couple transactions, and was removed from their bank.

They do not work to resolve problems. They use any grievances you bring as motivation and impetus to remove you as a customer.

I never would have brought my money to this institution if I had known this would be the treatment I had to endure.

The decision where we decide to bank is very important and customers should be able to bring up issues from time to time without fearing retaliation and reprisal.

I didn't even think the bank had seen the review yet, but the Bank Manager said she got it immediately.

She said I was so "articulate" with my dissatisfaction of them. I told her I was simply frustrated with the one situation on that one day and would happily remove the review.

She said it didn't matter. She was trying to hold in her contempt for me during our discussion at the bank, but every now and again would get suddenly aggressive, acting like I was trying to trap her into saying something she "wasn't going to say".

I told her I wasn't trying to get her to say anything, I was just trying to figure out how this went to such an extreme.

I requested to speak to the Regional Manager. At first I was told she would call me, but then she messaged the Bank Manager and deferred the conversation to Monday (she didn't want to talk to me).

I was essentially retaliated against for leaving one negative review (a review I even offered to rescind because I acknowledged it was written hastily and before they had ultimately resolved the issue). The manager said they did not want the review removed (even though it was overly obvious they were livid about it and mentioned it several times and only took drastic measures to close my account after I wrote it).

Along with fabricating supposed "documentation" they had on me that demonstrated me as a difficult customer?

Yeah... suddenly you have documentation on me that you divulge you have right after I leave a not so positive review about your negative treatment towards me. How... utterly... convenient. That doesn't seem like retaliation at all...

The Manager said there was nothing I could say that would make them reinstate my account. Wow...

OakStar Bank... sometimes you will have customers who are upset. Sometimes you will have customers that make inquires. Or dare I say, multiple inquires. Sometimes you will have customers that lodge complaints against employees who they feel did not attend to their needs. This does not mean you need to find a way to get rid of them. This does not mean you need to find a way to retaliate against them. Especially if it is a customer who kept you well funded with cash and only lodged extremely infrequent complaints over a 5 year period. There is nothing wrong with this. You should do what you can to assist them. Not just divorce yourself from them because they're supposedly "always negative".

Just because a customer doesn't share your viewpoint, doesn't mean you have to take it personally or close their accounts. You can sometimes agree to disagree and respectfully answer their questions or concerns without secretly trying to subversively destroy them.

There is almost a bank on every corner. Find one that doesn't even remotely treat you like this and actually appreciates you as a customer.

OakStar Bank acts like they're doing you a favor for letting you bank with them. Rather than acting like it's a pleasure to serve you as the customer. It isn't about your satisfaction as a customer. It's about their satisfaction as an employee and if they've determined you're friends with them.

This review is not a joke (I wish it was). It actually happened to me. Don't let it potentially happen to you too.

The overall sentiment I gleaned from the bank was, that if you have or express any negative opinion about them that isn't lock and step with their own views and in alignment with the key decision makers of the institution... your accounts will be immediately shut down. There is a saying about this... how does it go..."don't speak truth to power". So... very... true.

Addendum:

Thank you for retaliating against me (the person for who this is intended will know EXACTLY what I'm talking about).

I now bank at an institution that has more (and better/convenient) locations, enhanced transaction speed and transparency and significantly higher Kasasa rates.

I somehow had tunnel vision and for some reason didn't want to change banks. But I'm actually very glad you were vindictive people who wanted to excommunicate me.

A cursory glance at researching banks in the area pulled up at least 72 other banks, along with 15 credit unions. A plethora of different options.

I didn't like your treatment of me at the time. I do understand why you retaliated against me along with fabricating "supposed documentation" that alleged me as a difficult customer.

My Google Review of my experience with you sparked your immediate retaliation and desire to "create" and "craft" an alleged "paper trail" on me to justify closing my accounts.

These actions and those like it are actually heavily documented in the book "Corporate Confidential". Although, the tactics you employed are usually instituted against current or former employees and almost NEVER towards paying (or in my case "investing") customers.

But, it 100% benefited me. I now have a better bank and you have a BBB review that will not be removed for 3 years (and will influence others not to do business with you).

Hopefully your retaliatory practices were worth it to you. I'm guessing you'll rationalize that they were, since you went to such drastic lengths to close my accounts rather than simply addressing and resolving my issues. I received an email from your Regional Manager saying they resolved my issues and to contact her with any further concerns. Then, a few days later, got a certified letter saying you were closing my accounts.

I... wonder... why? What exactly were you trying to hide or trying to subvert? Why would you not allow an investing customer who heavily and adequately funded you, to express their opinions over a "throw away" review that he even offered to remove? Why would you try to suppress my opinions?

I process things best after I write them down. There is nothing wrong with this. This is absolutely and utterly... harmless. This is simply how my brain works. You cannot control peoples thoughts, nor should you try. And, trying to censor someone and then punish someone who merely expressed those thoughts on an open forum, should never be accepted or tolerated.

Would you want to be punished because you wrote down some non-threatening words on a website, only to have a company immediately scold and try to hurt you? I'm guessing that answer is a resounding... NO.

So why do it to someone else?

What exactly were you thinking or trying to do? Destroy a customer for having an opinion that wasn't the same as your own? That is censorship.

Individuals should always be free to do business and express their opinions (negative or positive) without fear of retribution or reprisal. You obviously don't think so. But, if the shoe was on the other foot, I'm going to go WAY out on a limb here and say... you wouldn't want the same negative treatment towards yourselves just because you expressed an opinion with words on an open forum.

This review is about InboxDollars.com

I created an account yesterday, 5-3-22.

I was utilizing and having fun using the website and making some extra cash.

I started using the website this morning, 5-4-22. I was doing several deals. Everything seemed fine.

I left my computer and then came back and tried to get on their website.

It logged me out of the site. When I tried to log back in, it said I was deactivated.

I couldn't have violated ANY terms. I had only had the account less than ONE day.

I would like to know why I was immediately deactivated in under 24 hours?

I had pending rewards I had accrued.

It seems like maybe the site "bait and switches" customers into purchasing deals for the promised compensation, and then deactivates them and keeps the money.

I don't know what is going on. But I feel like I'm going to get a run around from the company and a non-specific and generic email about how I allegedly violated terms.

I couldn't have violated terms. I only had the account for less than 24 hours.

They need to reactivate and reinstate my deserved rewards otherwise they're outright stealing my time and money!

This is regarding the Swagbucks.com website.

I was a fiercely loyal, dedicated and steadfast member for over 4 years.

A few days ago, Swagbucks randomly decided to deactivate my account.

I reached out to their Customer Support asking the reason. They responded days later with a non-specific and generic response that I had violated their user terms (but wouldn't specifically state what I was alleged to have done wrong).

I had NOT received ANY warning email letting me know I had done something wrong on the site before being deactivated.

I was loyal and dedicated to this site. I have NEVER done anything dishonest.

I invested my own hard earned "real" money into deals, for years, under the guise and promissory understanding that I would receive compensation back.

I only bought many of these deals because of the indication by the site that I would be reimbursed in the form of SB.

The Swagbucks Support refused to provide me with a specific cause for deactivating the account. They did not provide any proof or evidence to support how I violated their terms.

I can only conclude that this is a random attack/retaliation against a loyal member. I was given NO ability to defend/refute or contest any claims (nor do I even know what the supposed claims against me are). And I received NO email telling me of any alleged infractions.

My account was in good standing, I never did anything dishonest on the website and I was given no ability to appeal and defend any claims potentially made to demonstrate my innocence.

It seems like maybe the site "bait and switches" customers into purchasing deals for the promised compensation, and then deactivates them and keeps the money.

I consider the website taking my pending rewards as stealing from me. I spent real money on these deals and now I will receive nothing from the site (as agreed upon to reimburse as part of the allure of purchasing the deal).

I was a member since November 2017 and I quite literally was on the website daily, almost all day and gave them so much business for their partners/advertisers and sponsors.

I expected much better treatment than what I got...

Steer clear of this website at your peril. It will literally "Cost" (you) your hard earned "real" money and they will give you NOTHING in return!

I attempted to place an order today, 3-28-22, for a product on their site.

Their checkout process was not working, so I reached out to them in chats. They said they could process the order over the phone.

I couldn't immediately place the order but told them I would call back.

I started asking them questions in their in-website chat. I was browsing the internet at the same time and would come and go in the chat and ask questions as I thought of them.

When I reached out some time later, an associate LEO told me I was wasting his time and that they had been tied up with me for an hour and a half with no resolution and me just asking the same questions over and over and it was taking away from their time to help other customers.

I was unaware that keeping the chat open meant that they couldn't help other customers. I thought it ended and then picked back up once I typed something new.

At several points during the chat, it would prompt me to rate the interaction. I rated each interaction honestly and did not act mean or hateful to any associate.

LEO saw that I had rated one of our interactions negatively, so he launched into a tirade saying I was an abusive customer. He then sent me an email saying he banned my account.

I tried to call and speak to someone and got ahold of LEO. He started yelling at me over the phone saying I was an abusive customer. I asked to speak to a Manager and LEO told me "they" didn't have time for that or for me.

I then went back to the in-website chat and started asking questions about different products and LEO came on and said I was banned and they wouldn't sell any products to me.

This was all within the span of about 1.5 hours where I was a new customer and just inquiring about their products and services.

Somehow it went from me chatting with them in the app, to their employee LEO yelling at me over the phone, sending me emails that he was banning me and saying I was an abusive customer. All because I asked a few questions and needed some time to do my due diligence before ordering.

If they are legitimate, they sure seem to be absolutely terrible at customer service.

LEO attacked me verbally and then said I was the one who was abusive to them for asking questions.
THEY sell supplements that are designed to "CALM" people down. Maybe LEO should consider taking the same supplements he's selling on behalf of this company…

I'm still trying to process this, but I would steer clear of this website at all costs. They have no patience and will blow up on you if they feel you've taken too much of their time or asked too many questions before handing over your Credit Card Information.

Be careful...

Addendum:

If you are any person reading this (other than the LiftMode clan), please do this thought experiment for me. Do you think myself as a new customer just randomly decided out of the blue to suddenly get embroiled in a battle with an obscure website I had literally only discovered a few days ago, just for my own kicks, or is it possible that what I'm saying is real and actually happened? Look at the pictures below to substantiate my claims and see the way LEO spoke to me. He's being aggressively semi-professional in his wording but he was an absolute nightmare and screaming at me over the phone when I spoke to him.

I did NOT just seek out to become ensnared in a battle with a website I barely even knew existed. Everything I wrote in my review ACTUALLY happened. I have NO motive to make anything up and it would be an absolute WASTE of my time to fabricate or embellish anything. Look at how much time I've spent writing this review and how intricate and detailed I've made it. I wouldn't just randomly do that if NOTHING happened and I was just wanting to without ANY CAUSE, slander someone (as LEO claims I'm doing). Everything I wrote happened, HAPPENED. I have NO motive to make this up. I couldn't make this up if I tried. The truth really is stranger than fiction...

LEO is going to INCREDIBLE lengths now and to the end of the earth, in the aftermath, to cover himself and the company. He has no other option but to CATEGORICALLY DENY all claims. He must do this in order to save face, save his reputation and save the image for his company.

I have NO doubt the company as a whole and key decision makers, WILL side with him and his version of events. They have to. They literally have no other choice. They must do this to protect themselves. They HAVE to do as much damage control as possible and that does and will include denying ALL wrongdoing. It all boils down to LIMITING LIABILITY and MITIGATING DAMAGES.

LEO will use words like "slander" in order to play a victim card and act like he's the one who was being abused by a random customer.

Just because LEO may claim to have "other" positive reviews, does not mean he did NOTHING wrong to me. That's like claiming because you donate blood or donate to a charity or do community service or do random good acts, that you're innocent when you do get accused of doing something wrong? Previous "good acts/reviews" do NOT condone you from what you may have done (in a fit of rage) to someone presently.

I have no doubt that LEO does not necessarily speak to other customers the same as he did to me on 3-28-22. He wouldn't have a job if multiple customers complained about him in a short span of time. I honestly believe that I just happened to reach out to him on a day where he was at his wits end (obviously) about life/customers/etc. And the planets aligned and he coincidentally and unprovokingly, deciding to unleash that rage on a customer (ME).

The company as a whole will defend LEO indefinitely. They have to. They have no other choice. Please re-read my former paragraph about this. It's all about limiting liability and mitigating damages and now they're in "SUPER" Damage Control mode where they have to play the innocent victims and play me as the aggressor. Therefore, the company will have LEO's back and defend him all the way because they have to side with him to protect themselves (regardless what ACTUALLY happened).

I left 6 online reviews and was actually going to stop at that and be done with the situation. But... if LEO wants to keep it going, I will make it my mission to leave reviews on EVERY website I can find.

LEO will continue to claim "SLANDER" because, again, he has to do that to save face and pretend he's innocent and the victim and save the company's reputation and his own. That is fine. That is completely understandable. In fact, I would expect NOTHING LESS.

But, if he wants to keep it going and lie and pretend he did NOTHING wrong, I will continue to post the OPEN AND 100% HONEST reviews of what "ACTUALLY" happened to as many websites as I can find.

I recorded the conversation when I called LEO and he screamed at me over the phone and refused to allow me to speak to a manager. LEO claims I called to threaten him. You can clearly hear me calmly speaking to him and requesting a Manager and him "blowing up on me" and yelling and screaming. I instinctively knew to record this conversation based on the way LEO was speaking to me in the chats. LEO will claim, I'm ABSOLUTELY CERTAIN, that it is NOT him or out of context. But, you can be the judge on whether you think him yelling at me was professional when I asked to speak to a Manager.

If LEO wants to keep lying, I will post this audio phone conversation to YouTube. I know he'll deny it's him or claim it was altered or edited in order to protect himself and the company. But, it will be proof and evidence that he was unbelievably hostile and aggressive and will paint a clearer picture of him as the instigator and aggressor.

LEO claims I said I would slander him online. I NEVER said anything like that. After he yelled at me over the phone and sent me emails saying he was banning me, I responded to his email saying I would write as many reviews as I could about my experience with him. Honest reviews.

LEO was unhelpful, hostile, aggressive and downright mean the entire interaction. And... he wants to just parrot my claims of his treatment towards me, back saying I did the same to him. I was professional and courteous. What started WW3 for LEO was after I rated an in-app chat negatively. He went from Hot to Cold instantaneously and then abruptly became defensive, aggressive and mean and emailed immediately that he was banning me.

I found another website that sold the identical product for a 1/3 of their price. That associate threw in a freebie and same day shipping, along with a deep discount code. All while being unbelievably nice to me. I'm wondering why that website was overly helpful, but LEO and company were incredibly aggressive the entire time?

LEO needs to take his own supplements he peddles. Because acting like that in life, is never acceptable. I was a brand new potential customer and LEO treated me like I was trash, yelling and screaming and threatening the entire time. He is NOT innocent! He is NOT the victim here. He is and was the AGGRESSOR.