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Issue now fixed. They made good on promise. I order mugs with my artwork. I received a bunch of dirty mugs with the bottom rims looking like they are used mugs. Dirt is ground into ceramic. And, they added THEIR Zazzle logo to the bottom? What is this - they advertise on my merchandise. I complained and they said sorry, can't exchange - Logo stays and try and wash off ground in dirt. I did - it won't leave. Who wants used dirty mugs in their cupboard? Zazzle - do not buy from them. I wrote a review giving them 1 star - they only post positive reviews!
Tip for consumers:
Use some other service - they don't back up products and ignore complaints.
Products used:
Coffee mugs - printed with my artwork
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Hi Brad,
We are very sorry to hear of the issues with the mugs you received! We can be reached directly at social@zazzle.com where we would love to be of further assistance!
Thank you,
Ryan