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I have experienced 2 frustrating payment issues with this app. My client still hasn't been refunded her payment of over $800 after speaking with a "representative" over 10 days ago. In addition to this, I still have not received payment from a dog walking job I performed this Monday. The app states that your payment will be received 4 days after your job. If you're a pet sitter, avoid using this app.
I have been a sitter on Rover for a few months. My clients have tipped me and the tip is usually included in my payments. One of my clients left a generous tip (over $50) and the app kept all of it. It was included under "Rover fees". The app already takes $4 out of a sitter's rates. Really unethical. If you want to tip your sitter, use another payment method. Do not trust this app.
Brandee J.'s review of Rover earned a Very Helpful vote
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