- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Took Over a month to ship. Refused to cancel my order.The worst customer sevice ever. Very rude! Avoid at all cost!
Branden B.'s review of The Mine earned a Very Helpful vote
Branden hasn’t received any thanks yous.
Branden isn’t following anybody yet.
Empty.
I ordered a bedspread from The Mine that the website said was in stock. After waiting almost a...
Hi Branden,
My name is Taryn and I handle the public relations for ATGStores.com. I wanted to apologize for your negative experience with us and for any delay in the shipping of your order. I am also sorry for the way in which you were treated by our customer service. That is not something that we are happy to hear about and we take that to heart.
I wanted to discuss with you in detail the steps and reasoning for having been unable to cancel your order as well as answer any questions you may have and make sure that you are taken care of. Please email me at pr@atgstores.com and we can move forward from there.
I appreciate your review as we take each one into consideration moving forward to improve our practices.
Best,
Taryn