Brandi P.

I ordered a new sink, garbage disposal and faucet. The sink arrived broken in half. I also inquired about having them install my purchases. I got different prices every time I spoke with someone else! I ordered a replacement online and the system lost my order. I had to call the store to make them order it. I called the store multiple times to find out the status of my delivery and installation. Then I get a call that the sink was on back order for six months. I returned everything and eventually got a credit after making 2 payments on the un-installed purchases. Then, this month I changed a payment source online so my card payments would come out of a different checking account. No surprise but the system pulled from the original payment source with Home Depot taking no responsibility nor having a clue what caused the systematic issue. I made the change a full 7 days prior to the next payment due date. I submitted screen shots to validate my claims but never heard back from anyone. I called and spoke with a supervisor (Laura) on the phone today during my second call about this issue. Not even an apology and I got hung up on. Crappy, sub-par customer services and undependable systems to boot. Thanks Home Depot!