Thumbnail of user brandon.saundersbusiness

Brandon S.

Contributor Level

Total Points
80

1 Review by Brandon

  • Camouflage

3/1/24
Verified purchase

Title: Disappointing Experience with Used and Defective Knife from camouflouge.ca

Review:

I recently purchased a knife from camouflouge.ca, and unfortunately, my experience has been far from satisfactory. When the knife arrived, it was evident that it had been previously used and returned by another customer. The sealed plastic packaging was already open, and the blade had a noticeable scratch on it. Moreover, there was dirt and gunk in the pivot pin, indicating poor quality control.

To make matters worse, the design of the knife itself is defective. Part of the blade chips permanently because a metal pin inside the handle hits the blade when it is closed. This flaw not only compromises the functionality of the knife but also raises serious safety concerns.

Furthermore, the folding knife's action is extremely stiff, making it hard to open and close manually. Other users have reported similar issues with the knife, including difficulty flicking it open without loosening the pivot to the point of blade wobble, and the liner lock requiring two hands to disengage, making it clumsy and awkward to operate.

What's even more disappointing is the response from camouflouge.ca when I raised these issues. They requested proof with a video, essentially gaslighting me and implying that my concerns were not valid without visual evidence. This lack of customer support and accountability is unacceptable.

In conclusion, I would strongly advise against purchasing from camouflouge.ca. Their sale of used and defective products, coupled with poor customer service, makes them an unreliable and untrustworthy retailer. I urge others to take their business elsewhere to avoid similar disappointing experiences.

Tip for consumers:
These guys dont care about you or your satisfaction as a customer.

Products used:
Cold steel Medium Luzon

Service
Value
Shipping
Returns
Quality

Brandon hasn’t received any votes.

Brandon hasn’t received any thanks yous.

Brandon doesn’t have any fans yet.

Brandon isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user harpreets90
7/7/22

I bought a cold steel katana machete from there website. The first shipment the blade has dents...

Thumbnail of user darrenm248
9/6/21

I ordered a pellet gun off their site and it never came in. So I contacted their customer support...