There is no refund available for this garbage of a service as it is an automatic payment and they do not care as you basically sign up for a subscription for something you only plan to use once. Their gun sale documentation is garbage as you need a notary for final proof of gun sale (at least where I am located). Horrible customer service due to lack of reading comprehensions, willful ignorance, or simply a bunch of a-holes stealing peoples' money. Of course banks are just as useless, so now I am getting a new card. I would not recommend using this service.