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Started my profile and paid $90 for a 3 month sub. Auto renewal on march 4th and on march 8th (so 4 days later) i get an email saying my auto renewal has been canceled i tried to log into my acct shortly after that to see what was going on and i was presented with the ID verification thing... took a pic of my drivers licence...sent that in...no reply nothing...few days later i sent another email (so now 3) asking what was going on and got what i think is basically an auto reply saying my acct was canceled and to protect the're "members" they cant say anything more? WTF? What about protecting there paying costumers? So as of now i paid for 3 months and got less than 1 week and no explanation or citation of what "rule" i broke? If they end up issuing the refund i demanded or at min the other 2 months worth of a refund i will update here
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We appreciate you bringing this to our attention. We apologize for any inconvenience caused. Our ID verification process is a security measure to protect our users from fraudulent activity. We understand your frustration and are working to resolve this issue promptly. Thank you for your patience and for reporting this bug.