Brandon R.

I bought 24 hats from Epic Sports and they gave me an estimated shipping date. They didn't provide any updates on when the hats were going to be shipped or arrive. The day that I needed them came, and the hats still hadn't been delivered. I called them to cancel my order and get a refund, however nobody answered the phone. When I finally got ahold of them they told me that they wouldn't pay for the return postage, and that 10% of my refund would be going towards a restock fee. This is the worst customer service I have seen in a long time.