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Absolute scam. Asked for security check. Sent back email with info on time. Tried to call, constantly on hold for more than an hour. TEN hours later they email me that I did not send reply on time and that the price of the ticket increased for 100$. I took screenshots of the emails I sent and pointed that they were sent on time. They tried to weasel out, I just lost my patience and cancelled the transaction. Total fraud, they get you to commit with low prices, then later they ask for more money.
Tip for consumers:
Do not use!!!
Branka P.'s review of FareDepot earned 2 Very Helpful votes
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I booked 4 flights to Greece i went back and for with one of the customer service reps regarding...
They never refunded for a ticket they were supposed to. Big time thives trying to scam people....
Hi, Branka Panic. While processing your reservation, we received a notification of High Risk because you were not the cardholder and the cardholder's name was Eli Mohamad. In addition, the cardholder is different from the passenger traveling. It is our responsibility to make sure that this charge is not done fraudulently. In this example, the passenger was found to have no connection to the cardholder. This raised our suspicion that the card may have been stolen and as a result, we requested additional verification. Although we received the Authorization form in a timely manner, we did not receive your Security Check response until 4 am EST the next day. As stated in our email, we need to receive both the Security Check and Authorization form by 11:59 pm EST, as fares are subject to change. Since the fare had gone up, we notified you of the fare increase. As we discussed, you were not willing to accept the cost of the ticket. As a result, we went ahead and canceled your reservation. We appreciate your understanding and feedback and we hope you give us another chance. You can call us at 866-860- 2929 or email us at Reservations@faredepot.com. Thank you, FareDepot Support.