Brenda-Cheryl L.

My order arrived broken. I emailed customer service. The next day I received two replies. One apologizing for the broken dish and explaining what would be done to rectify the situation. The second was verifying that the broken item would be replaced. Great customer service.

I can place an order, get my ebates discount, and have my merchandise in 2-3 days. Any problems are taken care of by walmart.com customer service via online chat. Love it.

I received a catalogue telling me I had pre-approved credit through Shop Now Pay Later. This is the same credit I have with the Carol Wright catalogue. When I tried to place an order online, the payment option did not include the credit plan. I called the number on the web site. Long story short, I was told if I wanted to use the credit plan I would have to place my order by phone. If I wanted free shipping, my ebates rewards and the 10% discount I would have to use a credit card. I am very disappointed. They lost a $50 order and will not be given a second chance by me. I can get the same merchandise from Carol Wright. I just have to wait for it to offer free shipping again.