brenda d.

I was just informed that Essential Apparel not longer prints invoices to be shipped with purchases. I had to return one-half of my order and was told by customer service that I needed to write my name/address on a piece of paper or print an email from Essential Apparel with the order information in order for them to process the return in a timely manner.

What kind of business does not include invoices/receipts with shipped orders? And then puts the burden on the customer to ensure a return is processed? They will not be getting anymore of my business...