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I, too, signed up for the free trial not knowing I would automatically be enrolled in a "subscription service" Two weeks later, with no advance notice, I was sent a box of products and charged $160.00! Called to find out about returning the merchandise, and was frustrated because the customer service rep. Was not sure of the correct address. Also,
It has been two weeks, several phone calls, and still no refund. My bank is now handling this matter for me.
Tip for consumers:
STAY AWAY!!!!!!!!
Brenda F.'s review of EverydayHappy earned 2 Very Helpful votes
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DO NOT sign up for anything with Everyday Happy. They have terrible customer service (Actually NO...
I was on a third party website for free baby samples and I thought I was just paying for...
Hi Brenda,
We're so sorry to hear about the experience you've had with us! We'd love to have a look at your account to see what we can do to help. Please send us a direct message with your details so we can find you in our system, thanks!
As a sidenote, we do mention that the monthly membership kicks in after the 7-day trial period is over on our signup page. We send out 6 reminder emails during the course of the trial to let you know the monthly kit is being prepped for you, and there's a welcome letter included with your trial that details the membership as well. We also list this information on our FAQ page and in our Terms + Conditions. We're super sorry if any of those were missed!
Thank you so much for your patience, looking forward to hearing from you!
The EverydayHappy Team