Asurion tech replaced my icemaker but it broke again 30 days later and they won't stand behind their warranty. Their repair guy tried to sell me a new outer gasket but there was nothing wrong with the one I had. A certified Samsung repair tech verified that. Don't use this rip-off place.
Hi Brenna, I am sorry to hear about the overall service you received during a recent repair. We do appreciate your patience and want to ensure this is looked into for you. If you find you do need additional assistance with this, please feel free to reach out to us directly. - Ari