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Brent F.

1
Level 1 Contributor

Contributor Level

Total Points
284

3 Reviews by Brent

  • BarrysTickets

3/25/19

A great option if you don't mind waiting around until after a game at Staples starts (and maybe missing it) to get a good value on leftover tickets.

  • Songkick

3/25/19

Easy to use, works well... my only complaint is that they are often late with notifications, sometimes coming after the tickets go on sale. I would give five stars if they could send notifications before tickets go on sale.

  • EnterTheVault

3/23/19

They are in theory legitimate - it's not a completely fake web site or anything- but their web site is totally glitchy, and the customer service is AWFUL.

The upside is that, if you are really lucky and don't have any problems with the web site or picking up tickets or anything like that, sometimes you can get good seats at a good price.

HOWEVER... the check out process doesn't work half the time, and you don't know if you actually got tickets or not.

Worse than the web site is the customer service; it's run by someone who has a chart that says "no matter what happens, tell the customer everything is their fault and their problem and do nothing to help".

AVOID unless is your only option and you don't mind a 50/50 risk of showing up and not having tickets.

Too bad, because if the customer service was good I would use it a lot more.

Tip for consumers:
Don't use them unless you don't mind a 50/50 chance of not getting into the show you bought...it's fine when there are no problems, but there are a lot of problems and their customer service is absolutely atrocious.

Products used:
Tried to purchase tickets.

Service
Value
Returns
Quality

Brent Has Earned 4 Votes

Brent F.'s review of BarrysTickets earned a Very Helpful vote

Brent F.'s review of EnterTheVault earned 3 Very Helpful votes

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