Brent R.

I purchased Disneyland Tickets from AAA web site and unknown to me they were using Ticket Monster!
Of course my trip was cancelled in April because of all the Covid-19 shutdowns. The Airlines, Hotel, Rental Car all cancelled my reservations and returned my money. I called AAA and they politely said they don't handle the tickets I have to call ticket monster. Say what? I bought them on AAA's web site with my credit card number. NO the order is passed on to Ticket Monster. So I called Ticket Monster. They absolutely refused to issue a refund. How about extend the expiration? NO! They were non refundable tickets. Fine I will call and dispute the charges on my credit card. Ticket Monster fought it with the credit card company and WON! Now I'm out $700. Don't trust AAA and Don't trust Ticket Monster!