brent S.

Ordered a stove, mediocre, but decent install. It is like new having issues and was picked from Regency, who is their choice manufacturer who will only work through a dealer and not sell parts directly to owners. It had manufacturer defect and glass broke after 3 uses, said they would order parts never followed up. Mechanical door now failing and no call backs heading into winter with a new stove and a mechanical door that will not shut with less than 2 cords of wood burned through it. Ridiculous, I don't care attitude. Don't use Aarons Chimney. Technician showed up pretending there was issues with obsolete parts. Had to find the parts and replace myself. Had to repair broken door myself. Takes your money then don't care- avoid this shop. It is like dealing with children and a waste of time.