Very complicated and time consuming, plus the menus they provide require loads of ingredients at very small quantities, not at all suitable for someone living alone. Shopping lists are ridiculous, where can you buy 30 grams of bacon and 80 grams of mince? Buy a pack and have to weigh it out yourself, and the remainder goes bad because you cant eat it 2 or 3 days in a row. When I asked for a refund as the diet was advertised as simple which it definitely is not - I was refused. Not great customer service either.