Brett P.’s Reviews of Resume Now & more

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Career Advice

6/13/20

I discovered 36 charges from BLD*RESUMENOW *******348 on my debit card totaling over $800.

I spent 2 weeks trying to resolve this issue with customer support. After threatening a BBB and FTC dispute they finally located my debit card and admitted the charges were fraudulent (under a different account name).

Yet they did not refund the charges.

I was able to file a chargeback for 4 charges, but I'm still out $798.40 for the other charges from 2018/2019. I don't check this debit card account because I don't use the debit card, lesson learned. However, this company should be help accountable for not refunding fraudulent transactions.

This company has several different URLs, merchant accounts, descriptors, phone numbers, including
myperfectresume.com
livecareeer.com
bold.com
*********************484

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Yashira H. – Resume Now Rep Over a year old

Hey, Brett

Our team is dedicated to providing our users with the best customer service experience possible and we would love to discuss this further in order to seek a resolution to your matter.

Please expect a private message from us shortly.

Once again we apologize for any misunderstanding and hope to resolve this matter soon.