I emailed to cancel on Feb 9th 2023, They hit my card again on Feb 22nd 2023, They refused to cancel my services. Then I filed a charge back, they never delivered my package and I lost the dispute for $319. They are a total scam.
Tip for consumers: Don't bother using this service, they put up roadblocks on cancellation to make it next to impossible to cancel.
We're sorry to hear you've had a negative experience with ThreadBeast. To offer some clarity on our policies, members are able to cancel their membership from the moment their charge goes through until 7 days after they receive a package. Part of the reason we have this eligibility window in place is because once it closes, we make an investment into your upcoming order! We do have every member agree to these policies when they sign up.
Please reach out to us at assistant@threadbeast.com so we can assist you further with your tracking information.
Hi there!
We're sorry to hear you've had a negative experience with ThreadBeast. To offer some clarity on our policies, members are able to cancel their membership from the moment their charge goes through until 7 days after they receive a package. Part of the reason we have this eligibility window in place is because once it closes, we make an investment into your upcoming order! We do have every member agree to these policies when they sign up.
Please reach out to us at assistant@threadbeast.com so we can assist you further with your tracking information.