The best place to buy pc games, but slightly lacking customer support options. The only support is email and it rarely takes less than 2 days for response.
Not as good as Steam in terms of price, but has excellent customer support complete with live representatives and phone support. Also has EA exclusives like Dragon Age, Mass Effect, and Battlefield.
No matter what I order if it comes from UPS the package looks like someone has played football with it. My playstation 3 had what look like a boot indent in the box. I have photo evidence of all the roughed up packagrs that UPS has delivered. I avoid them at all costs now I simply won't use them.
I used to love Newegg. I built many computers from there. Unfortunately now they just don't care. Products are packaged with much less care and they almost always arrive beat up. I know this is a shipping issue too but this never happens on Amazon for me.
Hi Brian,
Thank you for taking the time to bring this to our attention. We definitely want to investigate this further, would you mind sending your order details to us at wecare@newegg.com. We truly appreciate this bit of info as it was help determine where improvements are needed. Thank you.
When Gamefly bought them many gamers lost purchases not tied to Steam or Origin. They almost made me lose faith in digital purchasing. No reason to ever give them business again. Buyer beware.
Hi Brian,
Thank you for taking the time to bring this to our attention. We definitely want to investigate this further, would you mind sending your order details to us at wecare@newegg.com. We truly appreciate this bit of info as it was help determine where improvements are needed. Thank you.
Newegg Support ~ William