Nothing works as it is said to work on this software.The support is painfully slow considering their advertising hype of 100% claims. I get one message back from them a day with questions but I have yet to see one answer as to whether the software can and will work. Had to get Paypal involved to try to get a refund or a solution
I'm sorry that our support was not fast enough for you, and I'm sorry that you felt like you had to involve Paypal in the process.
Your very first message to our support system was 2018-07-31, and you filed a dispute with Paypal the very next day on 2018-08-01. Even after you filed a dispute against us Allen tried to help you.
Allen has sent you the following messages:
2018-08-01 - 2 messages
2018-08-02 - 2 messages
2018-08-03 - 1 message
2018-08-04 - 1 message
And continues to attempt to solve your problem to this day, which happens to be a Sunday. Maybe it's just me but I think we have done an excellent job of attempting to support you, even though you have attempted to make it very difficult for us.
Brian Has Earned 3 Votes
Brian C.'s review of PortForward earned 3 Very Helpful votes
I'm sorry that our support was not fast enough for you, and I'm sorry that you felt like you had to involve Paypal in the process.
Your very first message to our support system was 2018-07-31, and you filed a dispute with Paypal the very next day on 2018-08-01. Even after you filed a dispute against us Allen tried to help you.
Allen has sent you the following messages:
2018-08-01 - 2 messages
2018-08-02 - 2 messages
2018-08-03 - 1 message
2018-08-04 - 1 message
And continues to attempt to solve your problem to this day, which happens to be a Sunday. Maybe it's just me but I think we have done an excellent job of attempting to support you, even though you have attempted to make it very difficult for us.