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If you are going to shop at Zara, do it in person. Every online order I've placed has encountered major issues and delays, resulting in huge headaches. Their customer service is AWFUL and give you the same lines over and over without offering any actual support or helpful information. It's been 16 days and I still don't have my most recent order -- and I don't even know where it is. The tracking on it stopped updating last week. No answers from Zara.
Tip for consumers:
Avoid ordering anything online at Zara. If you absolutely must, expect a 2-3 week deliver time (if the order arrives at all!)
Products used:
Clothes
Brian G.'s review of Zara earned 14 Very Helpful votes
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