I tried this website out for the first time and what a disaster. I paid for expedited shipping and it was late. The material is cheap and looks nothing like the pictures. When I went to return the items, they don't provide shipping labels and you have to send to China. The shipping cost more than the purchase so I just kept the garbage because the customer service didn't speak English and kept repeating themselves when I tried to explain this. WASTE OF MONEY.
Dear customer,
We explained that there was a processing time (Receiving time = Processing time + Shipping time). And you can the info on product's page.
You just want to get full refund without return package. According to postal shipping cost, it will be cheaper than your order.
According to our policy, we will provide a refund to you after receiving your return package. If you return it to us, you can contact us.
Thanks,
Maykool