This horrible company will make you buy all kinds of things, have you build a solid reputation, then will have the nerve to ban you because someone loses and reports you for inappropriate behavior. When you challenge it they give you no reasoning, proof, or explanation. There is no way to contact anyone, they simply hide behind their keyboards. I would like a full refund of all money spent, and an apology. I think their practice is pathetic. Choose PlayStation over these clowns if you are going to game online unless you like losing everything you have worked for with no explanation.