Brigitta R.

I purchased a transmission for $1300 for a 2005 BMW. Paul was assigned to me. He answered my calls before l paid. He was very friendly until after he got my money then he ceased all communication. I had questions about the transmission when it arrived to the repair shop. The shop stated the pan was damaged. I wanted advice from Paul about my Tranny arriving damaged. He would not return my calls. Paul placed me on hold and never returned to the call. They just want your money! They don't care if your satisfied and will not help you once they get ur cash. Paul should be fired. Never again! I made a mistake spending that kind of money with this company. I should have read the reviews. I pray the transmission will last because the warranty may be a sham! I followed all procedures to activate warranty, however, if something goes wrong l will have to fight like hell to get service! Don't gamble your money on this company. I was very afraid that Paul was scamming me on the tranny. I could not sleep at night thinking l was going to have to sue this company! Bad experience! Live and learn.