Bri M.

I've been subscribed for 4 or 5 years now and and I'm just more and more disappointed every month. I've skipped most of my boxes over the past 2 years. They claim 5-7 items, it's usually 5, September was the last box to even have 6, before that is was February, go back two year none of them have 7. Pricing has gone up, I feel like variety and quality has gone down. They started making custom items, I don't think anyone asked for that, so instead of a licensed character, you get some random thing they've come up with. The boxes seem really padded at this point, it feels like "here's three things that were thought out and here's 2 other random things to get to our 5 minimum."
The March '23 box was the Mega Mystery Box, which was literally them just dumping overstock product. I bought it delusionally hoping I'd get something neat. How wrong I was. The Nezuko and Snorlax are literally overstock from their Demon Slayer box from March '21 and their "Game Land Adventure" box from November '22. The other three are literally item pulled from their crane game site, they still have the little prize stickers on them. I mean maybe I just got unlucky and someone out there got a really cool figure or gacha but I got crap.
The sad thing is this was my first subscription box and customer service has been really good to me over the years. I feel bad canceling. I've been putting it off for a while, but it's kinda garbage. Like every few months I'll see a box and be like "Oh this might be fun" but I always end up going "Why? Why do you keep giving them money for this crap?"