I do not usually do reviews but I was throuroughly impressed at how my purchase and exchange went with this company. First off, while they were helpful over the phone, I ultimatly ended up with the wrong color. I emailed *******@flaxlinens.com and had an answer regarding my exchange within 1 hour with a mailing instructions for the exchange package. Within a week I received a new color which I much preferred. I will certainly be ordering again