Brittany K.

They are unprofessional, extremely short and rude on the phone, sell products they don't have, and strip them down in order to sell the parts individually! Never ever order from them! My experience is very similar to other reviews. I ordered an older model camera, so was not as concerned about the price difference and looked at reviews prior to making my purchase at the end of November. (Interesting how many reviews have since been written! I wish they had been there before I ordered.) Shortly after my order I got a call to inform me of two things 1. They did not actually have the camera in the color that I ordered and since I didn't want a different color that they would have it in stock in a couple of weeks and 2. That it did not come with a battery (camera's don't come with batteries, didn't I know that!) and did I want the two hour or seven hour one added on. I told them I didn't want to order one, did some research that said the camera should come with a battery from the vendor and that their webpage doesn't say anything about the cameras not coming with batteries. I e-mailed them with this information (although I never got a response). After four weeks I had not received the camera or any further communication, so I e-mailed them to get an ETA and never got a response. At 5 weeks I called them and asked about the delivery status and was told in a very impatient voice that they didn't have it and I would have to wait another 4 weeks. At that point I cancelled my order. I can only thank my lucky stars that they didn't have the product in stock, so they never charged my credit card.