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WARNING! FALSE ADVERTISING! I purchased a car seat and cover only to receive a bill for nearly $300 in addition to what I already paid. They stated despite the fact that I had already paid they posted the wrong price so I owe nearly $300 more and I won't get the car seat cover I purchased either. They lure you in with good deals and then send an addition invoice. RUN from this company!
Brooke M.'s review of Modern Nursery earned 8 Very Helpful votes
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If you're looking for quality nursery furniture, this is not it. First, there was a delay in...
Product was not what we expected, they offered a discount to purchase the same product....
Hi Brooke! On the day of our new site launch, there were two items you attempted to purchase- a car seat and a car seat cover. You only paid for the cover due to a glitch so we reached out to request that you pay for the car seat too, as we were certain you wanted to purchase that as well. You were not interested in paying anything for the car seat and we were not in a position to ship it to you for free. We even offered a substantial for the inconvenience of having to type your credit card in a second time and you refused. We then canceled your order immediately and provided a full refund as we certainly didn't want you to think we were holding your money. We also offered a discount for a future order. This was all handled within hours of your purchase and we were transparent with the situation. We truly care about our customers and hope you understand that as a family owned business, we cannot afford to fulfill an order for a $399 car seat and $30 car seat cover for just $30 total. We wish you and your family all the best!