Brooke M.

Love their products and some of the site features are amazing. BUT, I haven't been able to create an account because they keep sending me verification emails without working links. I tried to reach out a few days ago but still haven't received a response.

I'm still going to keep buying their products either way.
(Finally found a foundation that matches my super pale skin without making me look orange or dead. Super buildable coverage without being cakey. Lasts all day with primer and setting spray.)

Do not use this online clothing store if you want anything delivered in less than 4-5 weeks. I ordered shoes from threadUP three weeks before a wedding thinking that they would be here on time - the wedding happened last week and I still don't have the shoes.

In the past I've had some good purchases and some not-so-great ones - I highly suggest zooming in on product photos to detect wear and tear. It looks like some people have had some terrible issues with smell and cleanliness though.

And I would never try to make money off of sending clothes to this site. Like many resell shops it looks like they will pay an extremely minimal amount for anything that you send them.

I used to use this site to rent my books while in college - I have recently decided to go back and school and thought that Chegg would be a good site to continue using. They are not - I'm not sure what happened but their shipping times are ridiculous - it shouldn't take three weeks to ship one book. When I reached out to their customer service no one was able to cancel my order because it's "processing" - which means my order hasn't been shipped but has sat in their warehouse for the last two weeks. I'm hoping that they give me my refund when I send the book right back but I'm thinking that there isn't a lot of hope there.

You're better off paying the higher prices at your college's bookstore or using Amazon.