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Flowers were to be delivered on January 5/24 for a memorial service, they arrived January 8/24. The delivery person dropped them off on the porch without knocking. We say him get back in the Budget truck. The flowers were half dead and wilted.
I'm way for. A response from Bloomex
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Order was delivered late after me being very specific about the required delivery time. They took...
Dear Bruce,
We sincerely apologize for the disappointing experience you encountered with the delivery of your flowers. The delay, coupled with the condition in which they were received, falls short of the standards we strive to maintain, especially for a memorial service.
Your feedback is important to us, and we want to address this matter promptly. To ensure a timely response and resolution, could you please provide us with your order details or contact our customer support team directly at onlinereviews@bloomex.ca. We want to investigate this situation thoroughly, understand the specifics of your experience, and take appropriate actions to rectify the issue.
We appreciate your patience and understanding as we work to resolve this matter. Thank you for bringing it to our attention, and we are committed to improving your experience with our services.
Kind Regards,
Andrew
Bloomex Customer Support