Good place to get scammed and infuriated by incompetent customer service. Words and rational thought have no place when speaking with people on the other side of the world reading from a script. Hang on the line for an hour and maybe you'll get to speak to a hay seed with children yelling in the back ground. They will agree with you and lie to you to get you off the phone. Spend your money and sell your merchandise elsewhere. This company is a vacuous cooperate black hole.