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If you don't accept the overpriced automatic leads you won't have a chance of getting a job as one of their pros. Horrendous customer service and plenty of ghost gigs meant to fuel themselves on your dime. If you'll take a look at the screenshot provided those are just 5 quotes out of 11 sent since new years. Only 1 was able to see my quote and respond. The information above in red is indicating that I did not want to automatically pay for all the leads they want to send my way. Which hides my services from everyone but I'm still able to reach them on my own as they put it (screenshot provided). It's a scam and you should stay away.
I had similar issues with P. A. O. M. as many other customers stated in earlier reviews. The customer service is non-existent, their estimate lead time is already long (yet, for some reason they still can't produce the product in time) and the product arrived completely different from what they had described. I had a bandana made that was supposed to be printed on both sides (stated in their description) but unfortunately it was printed on one. The material used for the bandana was of poor quality. This is upsetting because their rates are higher than most in the same field of production. Their terms and conditions state that if the product arrives not as described than we are obligated to return it. Yet, this custom product was a gift for a friend. Can't ask them to return it now can I?
Bottom line:
Avoid P. A. O. M.
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I started with them in 2017 and I got a pretty good amount of business from them. I'm now a...
Thank you for your feedback Bruno, we're sorry to hear you didn't find success through the platform. We understand that not receiving responses can be frustrating, we'd be happy to provide direct support to review your profile and preferences to ensure you're set up for success. We work hard to maintain the integrity of the platform and make sure leads are legitimate for pros, if you ever come across a concerning lead, please report it to us here: https://help.thumbtack.com/report-a-concern. You also mentioned not showing up to customers, this is because targeting preferences are turned off. We hear your concerns about paying for automatic leads, but we did want to mention that you can utilize the budget tool so you control exactly how much you're paying for these leads: https://help.thumbtack.com/article/budget. Please feel free to send us a DM on any social media platform so that we can further help.