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Tonya D.

Contributor Level

Total Points
80

1 Review by Tonya

  • New York & Company

3/28/23
Verified purchase

I just placed an order online. When I went to checkout and pay for my item I realized that the price double in price and I didn't understand why. I called customer service to modify my order and was told that they don't have the capability to modify my order. I then asked that my order be canceled and I was told that they don't have the capability to cancel orders either. My only choice was to wait until my order processes and ships, and I would have to return the unwanted item. Customer Service is non-existent.

Products used:
At this point I will be returning the entire order due to the poor customer service!!!!!

Service
Returns

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